Terms & Conditions

General Information:

By using this website, you agree to these terms & conditions. This page is subject to change and so website visitors are encouraged to review this policy each time they visit. These terms don’t affect your statutory rights. These terms & conditions are governed by English law and the parties involved submit to the exclusive jurisdiction of the English courts regarding any disputes.

Buying Online:

Products available to buy from this website are not for re-sale. Payment can be made via debit/credit cards (visa/mastercard), American Express, Google Pay, Shop Pay PayPal or Apple Pay. We do not accept payment via the Klarna app. Prices are all in GBP Sterling and include VAT, at 0-20%, depending on the product purchased and its applicable VAT rate. The prices listed exclude postage charges, unless you spend £40+. Authority for payment will be requested from your card provider at the time of ordering. We reserve the right to terminate our agreement with you if payment is refused at any stage. On the rare occasion Bath Culture House needs to incur charges to obtain payments from you in the event of a failed payment, we reserve the right to charge an administration fee of £30.

Refunds:

Please see the information here (new window opens) on refunds.

Delivery:

Please see the information here (new window opens) on delivery.

Liability:

You are advised to note that the some of the products listed on this website contain tree nuts (a food allergen), and all products may contain tree nuts. You’re advised not to buy these products if you, or anyone with close contact with the product, has a tree nut allergy. Our products made in our own kitchen, which contains tree nuts. 

Ownership:

Bath Culture House reserves the right to any of the content of this website. This includes photos. The name ‘Bath Culture House’ is trademarked as is not for use by any other person or business. We will instigate legal proceedings should the name ‘Bath Culture House’ be used without permission.

Privacy & Cookies:

Your personal details (such as e-mail address) may be requested from you when you’re using this website. This information will only be used for postage or to get in touch with you regarding our emails. We won’t share this information with third parties. Please notify us if you don’t want to be contacted. An IP address is a number that’s automatically assigned to your computer whenever you’re surfing the internet. Web servers automatically identify your computer by it’s IP address. On occasions, we may collect IP addresses for the purposes of system administration, to analyse aggregate information, and to audit the use of our site. When entering bathculturehouse.co.uk, you will be prompted to accept cookies – which helps this website to function. Cookies that you have enabled may be used by Bath Culture House to track information such as number of visitors. You reserve the right to disable cookie tracking via your web browser’s functions.

Disclosure:

We cannot be 100% sure that your personal information will not be transmitted over to other parts of the internet. Bath Culture House is not responsible for any theft, damage or disclosure of such personal information. We will not publish, give, sell or rent your information to anyone. However, we reserve the right to disclose user information in the rare circumstances whereby there is reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users, or anyone else who could be harmed by such activities. We also reserve the right to disclose user information when we believe in good faith that the law requires it. Information is made available through Local Authority Website FIS web pages and in addition DirectGov (www.direct.gov.uk) and other Government licensed web sites. Please note that Information available via the internet may be accessed by people in countries and territories outside the European Union (EU) which may operate different levels of data protection than apply in the United Kingdom.

Newsletter Sign Up:

By signing up to our newsletter, you give us permission to send you updates, news, exclusive offers and partner offers we think would be relevant to you. If or when you make a purchase from our website, we will send you an automated review request after purchase, so that you have the opportunity to provide some feedback to us. Please note if you do not want to receive any emails from us, you should choose not to sign up to our newsletter. We will not disclose your information to any other party, for any other reason. Your email will be used for a) parcel tracking b) email updates, or c) if we need to contact you directly regarding your order. You can unsubscribe from our newsletter at any time.

Links:

Any content found on other website’s visited through the links of this website is subject to that site operator and the content & opinions of these websites doesn’t necessarily reflect those of Bath Culture House.